DPF Issues Amarok V6
I recently purchased a new Amarok Sportline V6. I made the decision after great success with my previous Amarok which I loved. i only sold it as my lease was up. I loved the new one for the first 2 weeks until the DPF light flicked on briefly (less then a second) and then the Glow Plug lights came on and the car went into limp mode (car had approx 1100km on the clock). It had to be towed to the nearest dealer for assessment. I received the car back after about 4 days and was told that it needed to be taken on a long drive occasionally to burn the DPF. The next week I took it on a long drive and all seemed to be progressing well. One week later, same issue. DPF light flicked on, glow plug light flashing, limp mode, towed to dealer- 1600km on the clock. Same deal with the dealer- "driver profile is the error". You need to drive it!! Now I live in a large town and the car takes me to work and runs my kids around a fair bit. There is some stop, start driving but all in all it gets a good run.
Second debrief from the dealer says that it is driver profile that is causing the issue! The car is a month old and has spent 1/3 of its life off the road in the workshop! I am gutted. VW rolled out this information "you will need to occasionally drive your vehicle for 25 minutes in the fourth gear (manual transmission) or in selector lever position D (automatic transmission) at a speed of at least 70km/h with an engine temperature of at least 90 degrees Celsius."Never once did the dealer, prior to purchase give me this info. They finished the email with this gem "Please be advised that this matter has been discussed at the point of escalation level within the business and it has been decided that Volkswagen group Australia will not be assisting with providing financial support on this case moving forward"
My question here is, how common is this issue with the DPF in such a new car? Can the DPF be removed? What are your thoughts?